Cancellation Policy

Effective August 6, 2026 · Solutions Consult LLC

You may cancel a scheduled consultation or ongoing engagement by contacting Solutions Consult LLC in writing.

Scheduled sessions

Please cancel or request a new time at least 24 hours before the scheduled start. Timely cancellations may be refunded or rescheduled according to our Refund Policy. Late cancellations and missed appointments are generally non-refundable because the time was reserved for you.

Packages and projects

To stop an ongoing package or project, email us before the next scheduled work begins. Cancellation becomes effective when we confirm receipt. You remain responsible for completed services, work already performed, delivered materials, and approved third-party costs incurred before confirmation.

No automatic renewal represented

We do not represent that a service renews automatically unless recurring terms are clearly disclosed and accepted before purchase. Any future recurring service will include its own cancellation instructions.

Provider cancellation

We may reschedule or cancel a service because of availability, non-payment, misuse, or circumstances outside reasonable control. If we cancel a prepaid service without providing the agreed work, we will refund the undelivered portion.